Skype for Business is one of the most useful feature of Microsoft Dynamics 365 for business. Integration of Skype in this corporate solutions makes it easy for the corporate to not only manage their corporate functions but to also stay connected with other employees of the company with minimal stress. Skype, as we know is one of the most used conferencing solution for businesses across the globe. It is used in almost every firm, both for bridging the gap between the employees and even between the employees and the clients.
Being one of the most useful features in Dynamics 365, it doesn’t seem hat Skype is going anywhere. Microsoft is just trying to update its Skype offerings to make it better for the users.
Why do we need Skype for business in Dynamics 365?
In order to smoother the customer and coworker interactions, Skype seems to be the best option. As Skype is now integrated in Microsoft Dynamics 365, it has become all the more convenient to communicate amongst the coworkers. In order to contact your colleagues you would have to simply click on their name from the contact list. In fact, the CRM executives can even contact their customers by just clicking on the phone number.
Microsoft dynamics 365 integration of skype has not only helped the users to save a lot of time, especially when it comes to interacting with the customers. In fact, it has also made it pretty easy to contact people without much hassle. Companies have started valuing Skype as they have understood the value and affordability of Skype.
Also, Skype makes it easy to find out whether the person you are contacting is buy in meeting, online, away etc. Knowing the status makes it easy for a Skype user to contact the other person only when that person is available. At the same time, the features like screen sharing and recording have made Skype one of the top choices of the corporate.
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Why should you definitely use Skype for business?
Skype for Business is majorly known for video conferencing however, Skype is not limited to only video conferencing. If we specifically talk about Skype for Business, it helps the companies in numerous ways. Starting from sending constant messages, sharing files, hosting online meetings or making free of cost long-distance calls, Skype offers a lot of advantages to the business users. All these features are absolutely invaluable for any firm, be it a startup or a big sized MNC. However, specifically, when a company is at a growing stage, these features turn out to be extremely useful.
You would be shocked to know that 2 trillion minutes are already used for Skype video calls. This stat is enough to depict the usability of Skype in the present world.
Is Dynamics 365 parting ways with Skype?
Microsoft recently sent an advisory for a few of its Microsoft Dynamics 365 customers. Is it regarding the disintegration of Skype?
Well, there has been a small problem, which is restricting the user from signing in, and it has surely impacted the Dynamics 365 for Finance and Operations. But, this has only happened in the on-premises set-up.
Though, this definitely doesn’t mean that Dynamics is planning to remove Skype. The culprit of the problem seems to be a ‘refactoring’ factor which happens when Skype authenticates its users. As we know, Skype integration basically offers real-time presence of almost all the Microsoft Dynamics 365 users. However, when it comes to the older editions of Dynamics 365 Finance and Operations solution, integration is generally enabled automatically. Here, the users have to manually disable it.
Skype is one of the most used features of Dynamics 365, and Microsoft is trying to uplift the Skype offerings to make them better for the users. Therefore, it doesn’t seem viable for Microsoft to let go Skype.
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James Warner is an experienced software and mobile application development manager at NexSoftsys. His broad technology knowledge inspire him to develop complicated projects and provide complete solutions to your business systems. He is engaged with Healthcare, Telecommunications, Banking sector to produce high security and user friendly system.